Last updated: 13/04/2026

Secret de Feu respects your privacy and is committed to protecting your personal data.

Who we are

Secret de Feu is a fragrance house offering products through our website.
If you have any questions about this Privacy Policy or how we use your data, please contact us at:
Email: info@secretdefeu.com

What personal data we collect

We may collect and process:
• your name
• billing and delivery address
• email address
• phone number
• payment and order details
• correspondence you send to us
• website usage data, including cookies and analytics data

How we use your data

We use your information to:
• process and deliver your orders
• communicate with you about your order or enquiry
• manage returns, refunds, and customer service
• improve our website and customer experience
• send marketing emails where you have agreed to receive them
• comply with legal and regulatory obligations

Lawful bases for processing

We use your personal data where necessary:
• to perform a contract with you
• to comply with legal obligations
• for our legitimate interests in running and improving our business
• with your consent, where consent is required

Payments

Payments are processed securely by third-party payment providers. We do not store your full payment card details ourselves.

Sharing your data

We may share your information with:
• payment providers
• delivery and courier services
• website and e-commerce service providers
• analytics and cookie providers
• professional advisers or regulators where required

Marketing

If you subscribe to our mailing list, we may send you updates, launches, and promotional communications. You can unsubscribe at any time using the link in our emails.

Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for more information. Non-essential cookies will only be used where you have given consent.

How long we keep your data

We keep personal data only for as long as necessary for the purposes we collected it, including for legal, accounting, and reporting requirements.

Your rights

Depending on your circumstances, you may have rights to:
• access your personal data
• correct inaccurate data
• erase your data
• restrict processing
• object to processing
• withdraw consent
• lodge a complaint with the ICO

Contact

For privacy-related questions, contact:
info@secretdefeu.com